FAQ

Have Questions?

General

Can Sellers update an active price list?

Yes, Sellers can update & modify an active price list whenever they like.  Sellers can also end their price list early, or extend the time duration of the price list as needed.Q:  What is an Active Price list?A:   Price list (ad) which is published and available for buyers to make purchases from.

Do I have to create a new price list every time?

No!  You can use your existing price list, select “copy” and update what you like, then publish it.  It’s that simple.

Can Sellers buy from other Sellers on EZCrops?

Yes they can!  Sellers can connect and purchase from one another.

What is a price bucket?

Price bucket is a feature that allows sellers to allocate their buyers into dedicated price groups. In one go, the Sellers are able to create a single price list with multiple prices. The Buyers see only their respective prices. This feature allows Sellers to reach all registered Buyers without having to expose prices of everyone.
Sample link

Can Sellers receive payments through EZCrops?

Sellers will need to manage payments separately.  Payment processing for sales transactions will be available to all registered users in the near future.  We’ll keep you posted.

Can Buyers see prices of all Sellers?

Yes, Buyers can see “Market Prices” of all sellers.  Dedicated prices will appear for Sellers which Buyers are connected with.

What is a connection?

Connection is an online link established between a Buyer and a Seller when the Seller approves Buyer’s request to purchase.

How can I buy from Sellers on EZCrops?

It’s simple!

  1. Create an account with EZCrops
  2. Send connection requests to Sellers you want to buy from.
  3. Once the Sellers approve your connection request, you can start making purchases.

Can Buyers purchase from other Buyers?

No! Buyers can only purchase from Sellers. A Seller account is eligible to sell, and Buyer accounts can buy.

Seller Accounts can sell and buy from other Sellers.

Can I file a dispute using EZCrops?

Absolutely! Buyers can open a dispute using EZCrops and keep track until resolution. Dispute resolution, however, is not decided by EZCrops, it’s tracked. Resolution requires mutual agreements between Buyers and Sellers, or legal entities such as DRC.

Can EZCrops provide communication and purchasing logs for disputes?

Absolutely! EZCrops tracks all details of sales; from price lists, to purchases, shipping costs, and delivery.

Can I use EZCrops for free before committing to paid service?

Absolutely! EZCrops is more than happy for customers to try our services so they can see the benefits of using our platform.

Can EZCrops integrate with my ERP system?

In near future, EZCrops plans to integrate with some of the well-known ERP systems in the market, and will offer customized integration for your ERP.

Didn’t find an answer to your question?

Get in touch with us with any questions or concerns.

SUBSCRIBE TO OUR NEWSLETTER

Loading